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When I was first hired as a paralegal, I inherited a backlog of 25 sets of medical records that needed to be summarized, each of which was hundreds of pages long.However, at the same time, I had to help the attorney prepare for three major cases, and there simply weren’t enough hours in the day.After I explained the problem to my supervisor, she and the attorney agreed to pay me to come in on Saturday mornings to focus on the backlog. When I joined the team at Great Graphics as Artistic Director, the designers had become lackadaisical and uninspired because of a former director who attempted to micro-manage every step in the design process.
Depending upon the nature of the problem and your chain of command, evaluating the best solutions may be performed by assigned teams, team leads, or forwarded upward to major corporate decision makers.
Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation.
This requires that you gather and evaluate data, isolate possible contributing circumstances, and pinpoint the chief causal factors that need to be addressed in order to resolve the problem.
Examples: Diagnosing Illnesses, Identifying the Causes for Social Problems, Interpreting Data to Determine the Scope of Problems, Pinpointing Behaviors Contributing to Marital Distress, Recognizing Invalid Research Models Once you’ve determined what is causing a problem, it’s time to come up with possible alternative solutions.
Be prepared to discuss specific ways you used your problem-solving skills during phone screens and interviews.
Mention Relevant Skills in Your Cover Letter: Look to previous roles—whether in academic, work, or volunteer settings—for examples of challenges you met and problems you solved while carrying out each function.
Here are the steps most commonly used in problem-solving, their associated skills, and examples of where they are utilized in different career sectors.
In order to solve a problem, you must first figure out what caused it.
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