Case Studies Conflict Management Decision Making

Case Studies Conflict Management Decision Making-43
And in so doing their experiences have given rise to the development of “best practices” for conducting collaborative work.This essay considers three sets of best practices for collaboration and compares those practices with the “best practices” that the authors have determined from their 27 years of Collaborative Learning fieldwork.From the influential standpoint, an individual's conflict style is a behavioral orientation and general expectation about one's approach to conflict (Ruble & Thomas, 1976, Thomas & Kilmann, 1978).

And in so doing their experiences have given rise to the development of “best practices” for conducting collaborative work.This essay considers three sets of best practices for collaboration and compares those practices with the “best practices” that the authors have determined from their 27 years of Collaborative Learning fieldwork.From the influential standpoint, an individual's conflict style is a behavioral orientation and general expectation about one's approach to conflict (Ruble & Thomas, 1976, Thomas & Kilmann, 1978).

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” The communication professor replied, “very much; but I only know about environmental issues as a layperson.” The forestry professor, who was fielding phone calls about forest management controversies, responded, “that's OK, I don't need a person well-steeped in forest and environmental policy, I need to work with someone who understands conflict.” In that conversation a partnership between two professors—one from communication and one from forestry—was born.

As the professors continued their watering hole conversations, they discovered a shared interest natural resource and environmental policy decision making, particularly the ways in which citizens were (and were not) involved in those decisions.

The Oregon State University professors met during a period of intense environmental conflict in the Pacific Northwest, particularly involving habitat for the Spotted Owl (Daniels and Walker, 2012).

They noted that three factors characterized environmental conflicts, such as those involving the Endangered Species Act (e.g., the Spotted Owl): complexity, controversy, and uncertainty.

The field studies have shown that supervisors who use an integrating style achieved more behavioral compliance with their requests (Rahim & Buntzman, 1990).

Obliging style involves low concern for self and high concern for others.

The two dimensions have been variously labeled desire to satisfy one's own concern and desire to satisfy other's concern (Thomas, 1976), or concern for self and concern for other (Rahim & Bonoma, 1979).

A person's conflict style is said to incorporate both dimensions in varying degrees.

Dominating style is said to be used when a person considers his or her own interests, but not those of others.

In simulations where dominating was encouraged, potential joint gains were missed (Ben-Yoav & Pruitt, 1984a, 1984b; Pruitt et al.

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